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American Pacific Mortgage - Private Gifting Portal American Pacific Mortgage - Private Gifting Portal

American Pacific Mortgage - Private Gifting Portal

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Frequently Asked Questions

Find answers to common questions about our products and services

1. Select your gift
2. Add your personalization and select your logo, then complete checkout.
3. We’ll handle engraving, packaging, and shipping.


If you’d like to order multiple gifts at once, you can personalize and add each order to your cart and check out directly on the website. Please note that checkout only allows shipping to one address per order. If you'd like to ship to multiple addresses or place a large batch order, email info@gifthomie.com with your order information (recipient names, addresses, and personalization details), and our team will take care of the rest.

Most gifts ship within 5 to 6 business days after your order is placed.

Each item is engraved, packaged, and personalized individually, which takes a little extra time to ensure every detail is perfect.

You’ll receive tracking information as soon as your order ships.

If you’d like a gift to arrive near a closing date, we recommend placing your order about 10 days in advance.

Absolutely. All gifts are shipped directly to your client’s address unless you specify otherwise. When creating your order, you’ll see a gift note section where you can include a custom message that we’ll print and include inside the box.

Yes. This page is set up for direct card payment. If your branch or division has a cost-center account, you’ll be notified separately.

Absolutely. Every product includes a field where you can enter a personalized message that will be included with your gift.

If you'd like, you can also add your logo to the back of your engraved product. During checkout, simply select the option to add a logo. You'll have the choice to either:

  • Upload a new logo, or
  • Reuse the engraving file from your most recent order (so you don't have to upload it again).

If you have a specific placement in mind or any other custom requests, just include them in the Additional Notes section during checkout and we'll do our best to accommodate them.

You can reply to your order confirmation email or reach out directly to info@gifthomie.com for quick assistance.

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